Shipping policy
Domestic Shipping (U.S.)
Orders over $100 ship free, automatically, no code needed. Everything else, you pick your speed:
- Flat Rate — $7.99 — our standard option, typically arrives in a few business days.
- Express 2-Day (UPS) — $24.99 — for when you need hair in hand before the weekend, not after it.
Orders go out within 2 business days — most ship the very next day. Tying flies takes patience, shipping shouldn't.
International Shipping
We ship outside the U.S. too. Rates, duties, and taxes are calculated at checkout based on your destination and order weight, so you'll see the exact cost before you pay — no guessing.
A few things worth knowing before you order internationally:
- International orders come with no delivery guarantee. Once a package clears U.S. customs, timelines and outcomes are largely out of anyone's hands — ours or the carrier's.
- Customs fees, duties, and import taxes are the buyer's responsibility and vary by country. These should be paid at checkout. I apologize If my system gets it wrong.
- Bucktail is an animal-derived material, so some countries' customs offices give it a closer look, which can mean extra processing time on their end.
- If a package gets returned to us as undeliverable, we'll cancel the order and issue a full refund — no questions asked.
Questions about whether we can ship to you, or what to expect at customs? Just ask before you order.
Lost or Delayed Packages
Once your package leaves here and heads out with the carrier, what happens to it is genuinely out of my hands. If something goes missing, I'll help you file a claim with the carrier and do everything I can to track it down — but I can't offer a free reship or refund the cost myself. I'm a one-person shop running this alongside a family, and absorbing the cost of every carrier mistake isn't something this business can sustain. I promise to fight for you on the claim, I just can't make it right out of my own pocket when it's the carrier that dropped the ball.